Refund policy

Exchanges & Returns Policy

We accept exchanges and returns within 4 days of delivery. Items must be unused, unworn, and in their original condition with tags attached.

No refunds are offered. We provide exchanges only — for a different size, color, or item of equal value.

To request an exchange, please contact us within 4 days of receiving your order with your order number and reason for exchange. Return shipping costs are the responsibility of the customer unless the item was received damaged or incorrect.

Items that are worn, washed, or damaged by the customer are not eligible for exchange.

Damages and issues 
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like custom products (such as special orders or personalized items).  Please get in touch if you have questions or concerns about your specific item. 

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.